Our Services, ADA Policy and Extra Resources
No-Cost Travel to Medical Appointments
Our Volunteer Drivers give rides to medical appointments and other essential services for eligible East Jefferson County residents.
We need 2 weeks advance notice to schedule appointments. That way our volunteers can schedule your ride into their week. Each rider must be able to get in and out of vehicles with minimal assistance, or be accompanied by a caregiver who can assist. If your medical condition changes, and you need real medical transport, ECHHO will refer you to a different agency.
We do expect that our riders will pay ferry and parking fees.
One Easy Step to Becoming a Rider with ECHHO:
Call 360-379-3246 to sign up for rides by simply talking to our Dispatcher. The Dispatcher will take your information, ask you eligibility questions, create a member profile for you, and schedule your first ride, or any ride thereafter if you like. You’re done!
And…
If you want to login yourself and request rides, you can sign up through the Dispatcher (see above), then get your Member ID and temporary password from the Dispatcher, this will be in an email that you open.
We will train you (if needed) to utilize your login and start scheduling your own rides to essential medical services that you cannot find alternative transportation to. Best practice is to say “forgot Login” when you open our software for the first time. With your Member ID and temporary password, you can login and change your password to something you can remember. That’s it!
No-Cost Loans of Medical Equipment
EXTRA RESOURCES
If you need services beyond driving, please reach out to the following organizations that are ready to talk to you about your situation:
Olympic Area Agency on Aging - go to their website at https://www.o3a.org/or call them at 360-385-2552
Olympic Connect - go to their website at https://olympicconnect.org/ , or email them at Connect@OlympicCH.org, or call them at360.301.8252
OLYCAP - go to their website at https://olycap.org/ , or call them at (360) 385-2571
Food Bank - go to their website at https://www.jcfba.org/locations#porttownsendor email them at pttownsend_manager@jcfba.org
To borrow, donate or if you have questions, please come down to 2326 Washington Street in Port Townsend between 9am-1pm, or call 360-379-3246.
We lend wheelchairs, walkers, canes, crutches, bath seats, commodes, hospital beds and other medical equipment free of charge to anyone who needs them. We do rely on your donations to keep our doors open.
Equipment pick up and return times are between 9am and 1pm, Monday through Friday only. Hospital beds are stored in the back of our building, and you will drive to the back of our building to pick those up. You must bring help to lift the bed. You must bring help to return the bed. They all come with foam mattresses, with covers of varying quality. You will likely want to purchase a new waterproof mattress pad for your loved one. If you wish to wash and donate an unstained cover when you return the bed, we would be very appreciative.
For donations of equipment, you must call ahead for an appointment. If your equipment is needed, in excellent condition and approved, we’d be happy to receive it.
We are currently working on loading up our software for our lending library (through MyTurn, a wonderful tool for free libraries all over the country). By fall/winter 2025, we hope you’ll be able to become a member of our library, see what we have on hand, and possibly reserve equipment. We’ll keep you posted on our progress.
Americans with Disabilities Act Compliance and Contact Information
ECHHO is committed to providing safe, reliable, and accessible service options for the community including clients that have disabilities that require special consideration. To ensure that the best care is provided to those clients, ECHHO adheres to the requirements of the Americans with Disabilities Act and has an established Complaint Policy. Clients wishing to obtain a copy of ECHHO’s ADA policy and /or file a complaint may request copies of ECHHO’s ADA Policy and/or a Complaint Form by contacting ECHHO.
Reasonable Accommodations
To ensure quality and fairness of service, ECHHO is committed to making reasonable modifications to its policies, practices, and procedures in order to avoid discrimination and ensure services are accessible to individuals with disabilities. Requests for modifications can be made by calling ECHHO’s Executive Director at (360) 379-3246. Anyone who believes that ECHHO has discriminated against them and denied transportation due to a disability can file a complaint.
Complaint Procedure
Complaints may be submitted to ECHHO’s Executive Director.
By phone: (360) 379-3246.
By email: Director@echhojc.org
By mail via United States Postal Service:
ECHHO
2326 Washington Street, Port Townsend, WA 998368
Attn: Executive Director
For more details on the Complaint Procedure and Complaint Policy, please feel free to call our office and speak with the ECHHO Executive Director. We would be happy to assist you with this process in any way that we can.